Returns and Exchanges

Hush & Hush accepts returns and exchanges for most items purchased directly through All requests for returns and exchanges for products purchased at an authorized Hush & Hush partner should be directed to the retail location where the products were originally purchased.

Hush & Hush does not accept returns on trial kits, samples or any items sold as final sale.

Requests for returns for damages or errors made in shipping or incorrect products must be called into our Customer Care department within 48 hours of receipt of shipment to obtain a return management authorization (RMA) or have your order corrected at 1.866.321.HUSH.

Customer Care hours of operation are Monday – Friday, 9 AM – 5PM EST.

All return requests for qualified goods purchased less than 30 days ago may be returned.

All shipping costs and charges associated with an approved RMA are the customer’s responsibility. Shipping and handling is not refunded nor will a credit be issued.

All returns must be sent to the attention of the RMA Department, with the RMA number written on the outside of the box and mailed to:
500 University Blvd., Suite 104
Jupiter, FL 33458